1. We currently ship orders only within the United States. International shipping is not available.
2. Orders are typically processed within 1–3 business days after payment has been successfully verified.
3. Estimated delivery time is 3–7 business days after shipment, depending on the destination and carrier operations.
4. Orders are shipped through trusted United States carriers, including:
USPS
UPS
FedEx
5. A shipping confirmation email with tracking information will be sent once your order has been dispatched, when tracking information is available.
6. Customers are responsible for providing complete and accurate shipping information before placing an order.
7. Additional shipping costs resulting from incorrect addresses, refused deliveries, or unsuccessful delivery attempts are the responsibility of the customer.
8. Ownership and risk of loss transfer to the customer once the shipment has been delivered by the shipping carrier.
9. Delivery times are estimates only and may be affected by weather conditions, holidays, carrier delays, peak shipping periods, or other circumstances beyond our reasonable control.
10. We reserve the right to choose the most appropriate shipping carrier based on package size, destination, product requirements, and operational considerations.
11. Customers should inspect curtain products after delivery and contact our customer support promptly if an item arrives damaged, defective, or different from the product ordered.
12. For shipping-related questions, please contact:
Email:
colleenrubin@sartil.com
Phone:
(464) 777-0561
Company:
Sartil LLC
Address:
453 W RAND RD
MOUNT PROSPECT, IL 60056